Lead & inquiry pipeline
Capture inquiries with human-readable IDs like BCAS-2507-0001 and move them through tenant-configurable stages. A stage never changes silently — every transition is logged.
AMP Suite · The One CRM
AMPlify your customer engagements.
AMP Suite is a multi-tenant CRM for teams that live on inquiries. Capture every lead, assign it to a handler, work it through follow-ups, and track it to a Won or Lost close — with realtime updates and an audit trail behind every move.
What's inside
Everything from first inquiry to closed deal.
AMP Suite replaces scattered spreadsheets and hand-offs with one system your sales floor actually works in — built from the real modules teams use every day.
Follow-ups & lead heat
Log calls, WhatsApp, email, meetings, walk-ins or SMS with a 0–5 heat score and outcome. Changing a stage always goes through a follow-up, so nothing slips.
My Work & kanban buckets
Each handler gets an assigned-leads queue with due and overdue counts, plus self-named buckets they can drag leads into — one bucket per lead, per owner.
Lead Pool & bulk actions
Managers see every lead in one place and act in bulk: assign a batch to one handler, distribute leads evenly across the floor, or change stage in a single move.
Inquiry shuffler
A background worker reassigns due leads that aren't being worked, writes the reshuffle to the timeline and audit log, emails the new assignee, and pushes a realtime update.
Customers & profile completion
Every customer carries a 0–100% profile score. A manager worklist surfaces WON leads whose profile is under 80%, grouped by assignee with the missing fields spelled out.
Bulk import wizard
Bring leads in from Excel or CSV through a guided flow: upload and analyze, review and fix rows inline, choose distribution, then commit — auto-spread across the team.
Catalogue & configuration
Own your setup: products and services, brands / categories / organisations, pipeline stages, custom fields, users, roles and tenant branding — all editable from admin.
Reporting, search & audit
Export leads to CSV over any date range, search across everything with Typesense (scope-aware), and trace every mutation in an audit log with actor, action and IP.
How it works
Three moves from inquiry to revenue.
- 01
Capture the inquiry
Log a lead by hand or import a spreadsheet. It gets a readable ID, a customer profile and a place in your pipeline from the first touch.
- 02
Assign & follow up
Route it to a handler — or let the shuffler balance the floor. Every call, message and stage change is recorded, with lead heat showing what's hot.
- 03
Close & measure
Mark it Won or Lost, finish the customer profile, and read it all back through dashboards, CSV exports and the audit log.
Access & governance
Everyone sees exactly what they should.
Access control isn't an afterthought — it's the backbone. Roles, attribute scoping and tenant isolation decide what every user can touch, and it all fails closed.
Role-based access (RBAC)
Permissions are granted per role — SuperAdmin, Admin, Manager, SalesHandler, Marketing, WebMaster and more. Sidebar links and pages appear only where a role allows.
Attribute scoping (ABAC)
Users are scoped by organization, category, brand or product, and it fails closed — no scope means no data, so people only ever see the leads that are theirs to work.
Multi-tenant isolation
Tenants can never see each other's data. Customers, leads and search results are isolated end to end, so one deployment safely serves many teams.
Full audit trail
Every create, update and reassignment records who did it, what changed and from where — a complete, queryable history behind each inquiry.
Under the hood
Modern, boring-in-the-good-way infrastructure.
A single Next.js codebase with a custom server for realtime, backed by Postgres and a background worker — production-ready and self-hostable.
Next.js 15 · React 19PostgreSQL + PrismaSocket.IO realtimeBullMQ workerTypesense searchAuth.js · RBAC + ABAC
Inquiries
See AMP Suite on your own leads.
Tell us how your team works today and what you want to fix. We'll set up a walkthrough and answer anything about rollout, roles or migration.
[email protected]